Legal notice

1. Website operator

The website chamberelle.com is operated by NATURSENSE LTD, trading as Chamberelle, a private limited company registered in England and Wales.

Trading name: Chamberelle
Company name: NATURSENSE LTD
Company number: 16614291

Registered office:
70 PEACOCK STREET
GRAVESEND
ENGLAND DA12 1EG
United Kingdom

Warehouse address:
28-6 Aylesbury Cl
Salford M5 4FQ
United Kingdom

2. Contact details

Email: support@chamberelle.com
Phone: +44 7456 092614

Customer service hours

Monday to Friday | 09:00–17:00 (GMT, UTC+0)
Weekends | 11:00–16:00 (GMT, UTC+0)

We aim to respond to your enquiries within 24 hours.

For questions or complaints about an order, please include your order number and a description of the issue.

3. Website use and intellectual property

You may use this website to browse our products, make purchases and access information about our services. You must not use it for unlawful or fraudulent purposes, interfere with its operation or attempt to gain unauthorised access to its systems.

The text, images, graphics, logos and other content on this website are protected by applicable intellectual property rights belonging to NATURSENSE LTD or their respective owners.

You may save or print information for your personal shopping needs and purchase records. Other reproduction, distribution or commercial use requires permission from the relevant rights holder, except where permitted by law.

4. Website information and responsibility

We take reasonable care to keep the information on our website accurate and up to date. If you notice an error, please contact support@chamberelle.com

Website access may occasionally be interrupted by maintenance or technical issues. Such interruptions do not affect your rights relating to an existing order.

Nothing in this Legal Notice excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or consumer right that cannot lawfully be excluded or limited.

5. Links to other websites

Our website may contain links to websites operated by third parties. Those websites have their own terms and privacy practices.

This does not affect our responsibility for products or services supplied as part of your purchase, or any responsibility imposed on us by law.

6. Related policies

Our Terms of Service, Shipping Policy and Return & Refund Policy provide the conditions applicable to purchases from Chamberelle.

Information about the handling of personal information is provided in our Privacy Policy. Using this website does not, by itself, constitute consent to optional marketing or non-essential cookies.

This Legal Notice does not override your statutory consumer rights or any binding commitments made as part of your purchase.